Conference Location

Sheraton Centre Toronto Hotel
123 Queen Street West
Toronto, ON M5H 2M6

Reservations: Call (888) 627-7175 or Book Online.

A limited block of rooms is being held at the Sheraton Centre Hotel at the conference rate of $229 CAD single/double occupancy (plus applicable taxes). Rooms at the conference rate are available until the bedroom block fills or May 16, 2019, whichever occurs first.

Please reference either the group name North American Refugee Health Conference 2019 or the group code NAU/NO1555 when booking your reservation. Book early to avoid disappointment.

About the Venue

Perfectly situated in the heart of downtown Toronto’s Financial and Entertainment districts, the Sheraton Centre Toronto Hotel is ideal for every visitor. Business travelers will appreciate our setting near the Convention Centre and local corporate offices as well as our full-service business center and expansive meeting and event venues. All of Toronto’s attractions, from Eaton Centre to CN Tower, are within easy reach of our family-friendly hotel. The subway is also close at hand for added convenience. The updated guest rooms feature city views, upscale amenities and plush bedding to ensure you are rested and ready for the day. Go for a swim in the heated outdoor pool, or workout in the 24-hour fitness center.

About Toronto

Further information regarding visiting Toronto can be found at

Languages Spoken

There are two official Canadian languages – English and French. In addition to these, the top five languages spoken in Toronto are Chinese, Italian, Tamil, Portuguese and Spanish.

Accessible Toronto

People with disabilities have the same tourism desires as others however, travelling in environments that don’t always consider the unique challenges of those with disabilities can be aggravating and disheartening. Toronto is proud to be an accessible destination, accommodating travellers of varying special needs! Start planning your trip to accessible Toronto with helpful maps, guides and tours from Travel with a Challenge, Accessible Toronto, Beyond Ability and Abilities. Travel with a Challenge lists accessible accommodations, and to savour Toronto’s global cuisine, visit and which highlight accessible restaurants around the city. Looking for Accessible Transportation in Toronto? Dignity Transportation is Ontario’s largest transportation provider for those with special needs. Not all disabilities are obvious, so be sure to advise those accommodating you of your special needs.

Take charge of your travel needs by consulting The Canadian Travel Agencies guide for those with special requirements and for Accessibility standards in Ontario please visit

Currency, Money, Tipping and Taxes

Toronto’s currency is the Canadian dollar.

For denominations under five dollars we use coins – some we’ve even given cute names: the loonie ($1), and toonie ($2).

U.S. dollars are accepted in most Toronto establishments, although you’ll receive change in Canadian funds and exchange rates will differ from merchant to merchant.

You’ll find cash machines/ATMs in most banks, hotels and shopping centres.

Travelers cheques and credit cards are accepted at most (but not all) major retailers.

Currency exchange is available at banks and kiosks throughout the city and at the airport.


If you’re happy with the service you receive, a 15-20% tip on the pre-tax bill is a standard expression of appreciation when dining out in the city. Note that some restaurants automatically add this gratuity when serving large groups, so be sure to check your bill.

Tips are also expected for services such as haircuts, shoe shines and taxi rides. 15-20% is standard in these situations as well.


The Harmonized Sales Tax (HST) is a 13% tax that is applied to most purchases of taxable supplies of goods and services in the Province of Ontario. The HST consists of a 5% federal portion and an 8% retail sales tax portion.

See the Conference FAQs for more information.